In the short time that we have been in operation, we managed to secure enviable group of clients. The secret of our success is simple: we understand our clients and their customer. By knowing both well, we were able to customize our services to fit their requirements precisely.

Telemarketing

Telebiz had been appointed to run a P.A. and Life Insurance telemarketing campaign for a global leader in the insurance industry with its headquarters in the United States. The task involved cross-selling to their local partners’ database. We were also given the task to handle their credit card balance transfer job throughout the same campaign period.

Customer Care

A brand new Mobile Virtual Network Operator required customer care support for their inquiry line. Telebiz was engaged from the initial start up

Market research

Another long-time partner for Telebiz is a major New York-based advertising agency. We are currently providing data mining services to enable the agency to tap on their brewery client’s active customer base for future marketing campaigns and planning

Direct Mail Follow-up

Telebiz has experience in direct mail follow-up through the collaboration with a major banking corporation. An up-selling process was conducted on their customer base to get them to enroll for a new credit card membership

Order Processing

Our client is a global fast food icon and we serve them a total contact centre solution that caters to their demanding customers, with call volumes reaching 12,000 per day. Our service offerings was through infrastructure and telecommunications to order-taking and post-sales support.

Sales Lead Generation

The world’s largest software company needed to improve its ability to identify potential resellers. Telebiz was able to carry out the relevant survey to evaluate and educate these tier-3 partners to push for greater market awareness on licensed software

Hotline Management

The launch of new outlets by a renowned international fitness & wellness organization across the country required a successful management of the hotline services promoted in their nationwide campaign. We handled all inquiries and identifying potential prospects

Membership Acquisition

One of the largest pay-TV providers in Asia sought TELEBIZ expertise in providing consultancy and direct staffing requirements to run a sign-up campaign to increase their customer base